Privacy Policy

Last Updated: December 2024

At HelpCharityFoundation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a donation.

1. Information We Collect

Personal Information

When you make a donation or contact us, we may collect the following information:

• Name
• Email address
• Phone number (if provided)
• Donation amount and payment details (processed securely through our payment gateway)
• Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and acknowledge your donations
• To send you updates about how your donation is being used
• To respond to your inquiries and provide customer support
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processing: We share payment information with our secure payment gateway providers to process donations.
• Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of others.
• Service Providers: We may share information with trusted service providers who assist us in operating our website and conducting our operations, subject to confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites, including payment gateways and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us at hello@helpcharityfoundation.org.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hello@helpcharityfoundation.org
Website: helpcharityfoundation.in

12. Consent

By using our website and providing your information, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.